OUTSTANDING customer service!!! I cannot say it enough!
After not having my dryer vent cleaned for several years, I panicked when I attempted to clean it myself and saw how "clogged" the vent was. I was also unable to access certain parts of the vent due to how it was installed.
Immediately I looked online for dryer vent cleaning services, specifically in town, I wanted to find someone local- as I believe in supporting local businesses.
I found National Air Quality Services and gave them a call. I spoke with Rob and explained my situation. Rob took time to thoroughly explain the process, time and cost, he then offered to have his crew come out the SAME DAY! I couldn't believe it!!
The 2 man crew showed up, wearing gloves, masks and full body protection. They were professional and knowledgeable. They explained what they were going to do and how long the process would take. They even explained that the vent system could use some tweaking and provided an estimate on the spot to fix it.
There were no hidden costs/fees- the cost I was quoted over the phone is what I was charged.
I HIGHLY recommend this company!!! Due to their professionalism, outstanding customer service and trustworthiness- I am now a lifelong customer!